Maintenance & Repair Overview

Fleet management - whether containers, trailers, reefers or other rolling stock, can be highly complicated and time consuming. More importantly, it is potentially the single largest source of uncontrolled costs to ocean carriers, shippers, agents and third party logistics providers. In the transportation industry, your revenue is directly correlated with the amount of sound equipment available to move freight at any one time.

This seems pretty straightforward – keep as much equipment as possible - fully operational. However, to do this efficiently and cost effectively is the real challenge. At any given time, an organization’s equipment can be spread across the country or across the globe. Breakdowns and damage can occur anywhere, any time during the shipping process. Different vendors and surveyors are required with the added challenge of accuracy and accountability. Fleet managers worldwide need a powerful set of tools that enables them to control the entire maintenance and repair process quickly and easily with complete transparency across all phases.

Trans-i Solutions

Trans-i’s solution is a fully integrated Maintenance & Repair (M&R) system. It facilitates user friendly and effective communications between all parties to enhance relations by eliminating possible misunderstandings resulting from uncertainty. With absolute transparency in the repair processes, it gives you full control over the fleet management of your equipment. Our M&R system gives you integrated information flow from repair estimate, survey, work order, repair status and pricing to invoicing and statistics.

Benefits to the Terminal

Data entry is simplified and error rates are reduced while increasing staff productivity. The system enables you to provide a high level of client service with its repair history tracking and straightforward monitoring of the repair processes. A standardized common platform gives authorized access to a wide range of clients and vendors while reducing overall administration costs.

A container repair estimate can be prepared with a few mouse clicks. The system presets all relevant data such as container and terminal information, and the user only needs to add the damage details. The estimate is available instantly to all authorized parties anywhere in the world. Once the estimate has been approved, the system alerts the vendor to start the repair processes. Clear instructions and approved items and amounts are displayed to show what should be charged, preventing future disputes.

Upon completion of the repair processes, equipment re-availability is made known to the client, enabling the billing process. The creation of a repair invoice is quick and easy, facilitating prompt payment.

Benefits to the Surveyor and Vendor

This system allows selected vendors and surveyors authorized access. The surveyor and vendor activities are seamlessly integrated in Trans-i’s M&R system. The survey and vendor information is instantly available, by e-mail, fax and/or online, as soon as the results are entered into the system. This instant availability facilitates accuracy and accountability during the entire repair process. The rapid and accurate exchange of information and reporting of survey and vendor results accelerates repair processes - which ultimately leads to faster equipment turnover.

Benefits to the Fleet Manager

Trans-i’s M&R system gives managers total control over their global equipment fleet. Each and every equipment repair is registered, validated and archived for future reference, providing fleet managers data on the current repair status of their global fleet anytime, anywhere. The complete workflow, from repair estimate, to survey to work order and invoicing, is seamlessly integrated.

When the repair management is split over different regions, M&R ensures that each region is able to view only their own data. The company-defined global manager has access to all information. Each and every repair order goes through a comprehensive validation process. This aids in ruling out repairs for equipment that is not part of the fleet as well as duplicate and/or incorrect repairs. This has a significant impact on reducing unnecessary maintenance and repair costs.

Effective cost management is critical to any company’s success. M&R gives you this and more. Cost analysis by terminal, client and damage type, enables transparency of the container fleet. Double and improper repairs are a thing of the past and, with the help of M&R’s integrated warranty and claim control, costs can also be recharged to a third party. Also, price analysis and comparison are made possible by M&R, facilitating effective and controlled pricing.

For approval of repairs, the system is equipped with helpful features that facilitate auto or batch approval in cases where the repair estimate is below a certain limit. This gives managers more time to focus on more important or extensive cases. It is possible to only order certain repair items or even overrule the estimated material or labor amounts.

With the help of M&R’s powerful reporting tools it is easy to analyze costs by region, terminal or equipment type or series enabling you to identify causal areas. Comparisons between vendors and surveyors are available and offer valuable information about performance and costs. With minimum effort you gain full control over your equipment maintenance and repair.

Cost Advantage

Trans-i’s M&R system speeds up the maintenance and repair process by means of rapid information exchange and built-in validations. As a result, you will have more of your equipment available to generate increased revenue.

Containers, Reefers, Trailers, Dry Vans, Insul Boxes, Tanks, Chassis, whatever the equipment type - our M&R system helps you take charge.

>>back to top